What is Beyond Monet?

People of all ages can be part of every brushstroke as Monet’s artwork comes to life in front of their very eyes. Guests can become one with the paintings as projections of Monet’s pieces swirl around, transforming the space into an ethereal representation of his life’s work. His artwork expands beyond the framed canvases through music, sound effects and scenography that will awaken the senses and create a captivating atmosphere. Beyond Monet promises to break conventions with this spectacular audio-visual journey through impressionism. In Monet’s vision lies an incandescent world without a shore, a world of fleeting and effervescent reflections. Beyond our gaze is Monet.

Who created Beyond Monet?

Created by French-Canadian creative director Mathieu St-Arnaud and his team at Montreal’s Normal Studio, Beyond Monet is an immersive experience showcasing over 400 of the artist’s works.

Will Beyond Monet be coming to any other cities?

To see all the cities we are visiting, please visit our directory webpage here. Please keep an eye on our social media channels for announcements of new cities!

What safety measures are in place for COVID-19?

Beyond Monet is following the approved guidelines below:

• Timed ticket sales to help reduce congestion and capacity.
• Arrow markings to allow for separate entrance and exit directions.
• Increased cleaning practices of high touch surfaces with approved cleaning products.
• Multiple hand sanitizer stations throughout the exhibit and venue.
• Contactless transactions only to lessen transmission risk.

When should I arrive?

Please ensure you arrive promptly at the start time as indicated on your ticket. We cannot guarantee entry for guests who arrive late.

Guests with Premium Flex or VIP tickets can arrive up to two hours before or after the start time shown on your ticket, subject to exhibit opening hours.

If I miss my entry time or am running late, can I still get in?

At this time, we cannot guarantee entry outside of the entry time on your ticket. If you miss your entry time or arrive late and we are unable to accommodate you, no refunds will be issued.

How long should I plan on being at the show?

The show is roughly one hour and is set up walk-through style.

Can I bring my baby, and do they need a ticket?

Yes, babies and children of all ages are welcome to attend the show. Children 4 years and younger enter the show for free and do not require a ticket when accompanying an adult with a ticket.

Can I bring a stroller?

Yes, strollers are permitted. However, there will be no facilities for storing and parking strollers or leaving them unattended.

Can I gift tickets that are under my name?

Yes, you can. Please ensure your guests have a physical copy of the tickets printed to be admitted entry if the tickets are gifted. Additionally, we require valid ID to be presented alongside the tickets prior to entry to ensure eligibility for the ticket type.

Is there seating available?

Seating is limited and is only available on a first-come, first-served basis. As seating is limited, we encourage guests to leave available seating for those with mobility limitations.

Will there be a gift shop?

Yes! Beyond Monet has a cashless gift shop available at the end of the show!

Can I bring in food or beverages?

No, food or beverages are not permitted inside the exhibit.

Can I bring a camera?

Absolutely! Photos for non-commercial use are allowed and we encourage you to share them on social media. Please tag @MonetCalgary on Facebook and @MonetCalgary on Instagram and hashtag #BeyondMonet when you do.

There are some limitations, however: recording the event, flash photography, professional photography and professional videography is not permitted. Tripods and other professional photography equipment are not permitted. Please contact [email protected] for more information.

Can I bring bags into the exhibit?

We encourage you to leave valuables, large bags and other personal belongings at home. For the safety of our visitors and the exhibit, all bags entering or leaving the exhibit, including purses, are subject to inspection. Backpacks and duffel bags are not permitted in the exhibit.

Is there somewhere for me to store my things while I’m in the exhibit?

There are no storage facilities, such as coat check, for guests.

Can I touch the screens during the show?

No, we kindly ask all attendees to refrain from touching the screens during the experience.

Where do I purchase tickets?

Tickets can be purchased right here at MonetCalgary.com

Can I purchase tickets at the door?

No, all tickets for the event must be purchased online through our website MonetCalgary.com.

Are tickets refundable?

All tickets are non-refundable, as stated in the terms and conditions agreed to prior to successfully completing any ticket purchase.

How can I reschedule my tickets?

Change of date or time requests are subject to availability and must be made at least 24 hours prior to the scheduled entry time shown on your ticket. An $8 rescheduling fee will apply.

To exchange your tickets, please follow the step-by-step exchange process here.

How will I get my tickets?

A confirmation email from ShowClix, our ticketing platform, is sent to the email address used when tickets are purchased.

You are also able to view your tickets at any time after purchase through signing into your My Tickets account on ShowClix.

How do I sign in to my MyTickets account?

To sign-in to your MyTickets account, please click here.

Your username is the email address you entered when processing your order.

If you don’t remember your password or don’t recall setting one up, please click “forgot your password” to reset it!

How do I present my tickets at the show?

You can print a physical copy of your tickets, or you can present the QR code for your tickets off a smartphone or other device.

Do children under five need a ticket?

Children 4 years and younger enter the show for free and do not require a ticket when accompanying an adult with a ticket.

Can I gift tickets that are under my name?

Yes, you can. Please ensure your guests have a physical copy of the tickets printed to be admitted entry if the tickets are gifted. Additionally, we require valid ID to be presented alongside the tickets prior to entry to ensure eligibility for the ticket type.

Are there flashing lights or loud sounds?

Yes, Beyond Monet contains bright lights that may cause discomfort for people with photosensitive epilepsy or other medical conditions. If this may affect your experience, please consult with a medical professional prior to attending the show.

Our Immersive Room has music playing that might be slightly louder than normal and may cause discomfort to people suffering from sensitivity to loud sounds. If this is your case, we recommend you are accommodated with a proper noise reduction device and consult with a medical professional prior to attending the show.

Can Beyond Monet trigger vertigo or motion sickness?

Yes, the moving images, sounds and lights involved in the immersive experience may cause dizziness, motion sickness or vertigo. If this may affect your experience, please consult with a medical professional prior to attending the show.

Can I bring my service animal?

Yes, we allow service animals such as guide dogs. No pets are permitted.

Do you have wheelchairs or scooters for rent?

As we are a travelling show we do not have wheelchairs or scooters for rent.

Is the show wheelchair accessible?

Yes, Beyond Monet is accessible for guests of all abilities. Our show welcomes wheelchairs, mobile scooters, canes, etc.

Is there seating available?

Seating is limited and is only available on a first-come, first-served basis. As seating is limited, we encourage guests to leave available seating for those with mobility limitations.

Is Beyond Monet suitable for the deaf/hard of hearing?

Yes, although we do not provide interpreters. The majority of Beyond Monet is visual and explained in text.

I have a child with autism, spd or adhd. Will you have sensory bags/items?

We will not have audio sensory items available for guests, however, we encourage parents and caregivers to bring appropriate sensory stimulants and items that you may require. Please email [email protected] ahead of your visit for more information.